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Most eLearning content providers send their courses off into the world with no ability to manage them once released. Content Controller lets you centrally host your content so you can automatically make updates, gain insight into usage and enforce licenses. And in Content Controller v2.0, we’ve updated the user interface so that managing your licenses, courses and accounts is even easier.

Latest features like tagging and search help you efficiently organize content and manage your growing course catalog. Our updates to licenses let you seamlessly assign license types, view history and renew licenses to reflect your growing client list.

So, without any further ado, here are the highlights.

New Features in Content Controller v2.0

 

Licenses

Course Bundles

Combine courses into a bundle that is licensed as a single unit in order to save time setting up licenses. For example, create a “Gold” bundle that includes every course in your catalog. Or create a “Golf” bundle that includes golf-related courses. Then, associate bundles with licenses to quickly apply license terms and easily deliver the bundle to customers in a single file.

License Templates

Use license templates to create and save licenses you enforce across multiple accounts and content. If you consistently sell a “One Year or 10,000 Learners” license, you can create a license type that allows access for up to one year or 10,000 learners. Create the license type once and assign it to multiple accounts, saving you the trouble of having to create those same limits every time you set up an account. Any licenses you created in v1.0 will still apply.

License Renewals

Use renewals to ensure your client always maintains access and never experiences down time. Set accounts and content to automatically or manually renew into existing license terms or into new license terms. Easily view license history to see how a client’s usage has evolved over time.

License Extensions

Access license settings in order to edit individual license limits within an account or content. Support client extensions by simply increasing access granted within an existing license.

Alert Emails

Set up your internal team with alert emails that notify you of accounts that are approaching or have exceeded license limits. Use alerts to inspire client conversations supporting renewals or up-sells.

Tagging and Search

Manage your content library quickly and efficiently. Tag courses to reflect your internal organizational structure. Then, search content by user-applied tags or course name. Content search makes search simple by including auto-completions for tags and course names.

Bulk Operations

Select tens or hundreds of courses, equivalents and licensing bundles at once using Content Controller’s improved UI flow along with tagging and search. Then, assign selections to an account with just one click.

cmi5

Support cmi5, using Content Controller’s latest cmi5 import feature. Then, make it available to LMSs that support SCORM or AICC.

Learn More

Interested in learning more about the benefits of Content Controller or upgrading your version to 2.0? Get in touch! We’d love to talk about how you can more effectively manage your content.

Want to learn more about how each feature works? Check out our Knowledge Base. While you’re there, you can also check out a full list of what is included in Content Controller v2.0.

 

 

 

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Rustici Software awarded CLO Award

We are thrilled to share that Chief Learning Officer (CLO) magazine announced the winners of the 2017 Learning in Practice Awards and Rustici Software won a Bronze Award for Excellence in Technology Innovation! Our submission recognized the work the SANS Institute has done using Content Controller to update their content distribution strategy. We are very thankful they allowed us to highlight their story and thrilled to consider these industry leaders our clients.

The SANS story

SANS’s use of Content Controller is an interesting story in and of its own, which we have explored in the SANS Content Controller case study. But to submit the award we also dug into the overall landscape. The difference between what SANS is doing to distribute content and what the industry has historically done is pretty staggering.

The Learning Management System (LMS) marketplace is expected to be valued at $7B/year by 2018 and is primarily split into two deployment models: on-premise and SaaS. LMSs have been supporting off-the-shelf eLearning content via third-party content providers since 1997. The model may appear simple: content providers license (for a certain number of users usually) courses to client who then access content via their own LMS. But this twenty-year old model has inherent flaws: content creators have found a lack of license control, a risk of inaccurate content, multi-language pain and a lack of data regarding course engagement.

The SANS Institute has solved these traditional challenges by shifting their distribution model. Using Content Controller, SANS centrally hosts their content to easily deliver the latest, most accurate content to learners and streamline their license admin. They’ve seen a 90% reduction in time spent updating existing content, saving $100K in employee costs per year. If you want to learn more about their story, check out the SANS case study.

Celebrating other clients who won CLO awards

In addition to our win, we were pleased to see that a number of other Rustici clients were also CLO award winners. The Learning in Practice Awards celebrate those who have crafted new and innovative education initiatives. Booz Allen Hamilton won A Silver Business Partnership Award and their Director, David Sylvester, won a Gold Trailblazer Award. Our client Grovo won a Bronze Excellence in eLearning award. Hats off to them!

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elearning-content-license

If creating and selling eLearning content is your core business, you likely carry around a lot of frustration around lack of license control. You know the pain associated with a loss of revenue because you can’t turn off a client’s access to your training. You spend hours wishing you could uncover just how many learners are using your content so you can properly bill your client.

We have seen this first-hand. Our customer the SANS Institute found that licensed content revenues could increase annually by an estimated 20% if clients were charged accurately for the number of learners who used materials.

Since most of your courses must be SCORM compliant, you likely see no option but to directly provide your clients with proprietary training files. We would guess that your current distribution model looks something like this:

  1. You create eLearning training, likely in a few different standards to account for your different customers’ needs.
  2. You establish licensing terms with your customers, which account for details like how many users can access the content or how long your customer can use your course.
  3. You distribute your training courses to your customer, which they play and track in their own learning platform or LMS.
  4. You contact your client to manage your license; you manually ask if their user count has increased, request they stop using content after a license expired or chase them for payment because they are continuing to use content past their license.

Thankfully, there is a way to manage content licenses. eLearning content distribution solutions allow you to centrally host your content so it can be more easily released, managed and understood. A new formula for success could look like this:

  1. You create training in the eLearning specification that best suits your content and establish licensing terms with customers who use your training.
  2. You upload content into one central location, which automatically serves that content to your customer’s learning platform.
  3. You establish your customer’s license type from various options that allow you to specify terms, users and time.
  4. You restrict access automatically when license terms are met, such as learner count or expiration date, or manually cut off access for non-payment.
  5. You build and protect a recurring revenue stream and waste less time managing contracts. You increase revenue by spending more time identifying sales opportunities and tracking when customers are nearing usage limits so they are encouraged to increase their content licenses.

The SANS Institute has seen a significant increase in revenues by ensuring customers are paying for the right number of learners. They have used eLearning content distribution solution Content Controller, which allows them to centrally host content and deliver it to customers, licensed on their terms.

There are plenty of ways you can use eLearning content distribution solutions to better manage your licenses. We’d be happy to help you figure out the best technical set up for your needs.

 

 

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You may have noticed some new terms we’ve been using around here to describe some of the problems our software helps to solve when it comes to distributing eLearning content. Over the years, we have described our solutions as Cross Domain, Dispatch and more recently, Content Controller. While these are specific products that help solve the problem, we want to better describe the problem at hand, and a solution to help you get there.

In a not-so-small nutshell, we’re talking about the ability to host content and share access to courses with your customers (internal or external) rather than more traditional distribution models which require content providers to deliver the entire course package to customers. There are some nuances here which are important to point out.

  • Share access- allowing customers to take your courses on terms you control because the content remains in your possession
  • Deliver the entire course package– giving the content (in its entirety) to customers, ultimately giving up the ability to manage that content after the hand off

Some background
For content providers to distribute their courses with clients and other 3rd parties, a standard like SCORM usually comes into play. Sparing you the technical details, this typically entails delivering the entire course package to a customer who then must host and manage that content.Whether it’s keeping up with updates to the course or keeping track of license compliance, the customer has a lot of work ahead of them managing those courses. And the content provider has little control of that course once it’s handed off.

How we talk about it
We started down the path of Content as a Service and Training as a Service, but quickly realized that these imply other types of solutions that CMSs (think WordPress) tend to provide and it became confusing for what we’re really talking about. A few more iterations have led us to a term we think better represents what we’re tackling for the eLearning industry. Wait for it….

eLearning Content Distribution Solutions. While it’s not the catchiest title ever, it’s more accurate than any -aaS or other phraseology.

So when you hear and see us talking about eLearning Content Distribution, it’s really just a shorthand way for us to refer to all of the above- sharing access to your content across a wide variety of platforms, while retaining ownership of both the user experience and your best asset- your learning content.

Questions or thoughts on the way we talk about it? Let us know. Most importantly, we want to hear about the challenges you have when it comes to distributing your eLearning content and find the best way to tackle that problem.

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How can I automatically update my eLearning training content in my customer’s LMS or learning platform?

We hear this question a lot. Whether your training is your primary business offering (say you create and sell web based training courses) or you provide training as part of a larger product offering, you likely spend a good deal of time and energy distributing your training content and making sure each customer has the most up to date version.

We hate to say it, but we’re not surprised. SCORM compliancy is nearly always required for you to share content with any third party system. And while the standard helps ensure compatibility and increase your market, it also makes it incredibly hard to ensure content quality and release updates. Distributing online training content looks like this:

  1. You create training, likely in a few different standards to account for your different customers’ needs.
  2. You hand over your course to your customer, which they play and track in their own learning platform (whether a Learning Management System or Learning Experience Solution).
  3. You make an update to your course and have to ask your customer to update their version.
  4. Your customer manually updates their version and distributes it to their learners.

Well, we like to be the bearer of good news!

Using an eLearning content distribution solution–which allows you to centrally host your content so it can be more easily released, managed and understood–your process could look like this:

  1. You create your training in the eLearning specification that best suits your content.
  2. You release updated versions of your content to one central location, which automatically serves that content to other learning platforms of various customers or brands.
  3. Your customer does not upload any new files into their learning platform/LMS.
  4. Your customers and learners can immediately play the latest version of your training.

The SANS Institute has found success implementing a content distribution solution. Keeping training content up to date was of great importance but very time-consuming. Using Content Controller, they’ve ensured the most current version of content is always served to learners.

The good news is that there are a few ways you can implement eLearning content distribution solutions to best suit your needs. We’re happy to help you figure out how.

 

 

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