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Welcome to week one of the post-acquisition Rustici Software world. I just thought I’d take a moment here to discuss one of the reasons we agreed to sell Rustici Software to LTG, because it’s not all about the money.

Mike and I were seeking investment funding for Watershed, but we really weren’t on the lookout for anything related to Rustici Software. It was a profitable business, I know very well how to run it, and we have several sets of work that give us cause for optimism. LTG, however, saw the value in both Watershed from an investment point of view and Rustici Software from a market and profitability point of view.

After LTG’s first visit, Mike and I asked ourselves two questions.

  1. Did we believe that we would be able to maintain our strange and highly-valued culture through an acquisition? Having a place we want to come to work has always been a fundamental requirement for us.
  2. Did we believe that we would be able to serve our customers in the way we always had?

Throughout the negotiations, due diligence, and these two long days as an LTG company 😉 we’ve consistently believed that we could do both of those things and still do. LTG is not an LMS provider like some of our prior suitors have been. We always used to worry that an acquisition of that sort might include aggressive interactions with our customers. With LTG, we’re going to continue to be agnostic, supportive of the standards, and generally the same company we always have been. We’re excited about it, and excited about continuing to support our customers and the industry in general in exactly the same way.

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Today, I want to share a piece of news that’s really exciting for us. As of this morning, Rustici Software has been acquired by Learning Technologies Group plc (LTG), a publicly listed learning technologies agency made up of specialist digital learning businesses. As a part of LTG, we’ll have the opportunity to work with the other Group companies in creating the next generation of technically-focused learning solutions.

LTG has a great deal of learning expertise and serves organizations worldwide. LTG’s portfolio includes LEO, a pioneering learning technologies firm, the multi-device authoring tool gomo learning, games with purpose company Preloaded, and Eukleia, an e-learning provider to the financial services sector.

As part of LTG, we’ll continue offering exactly the same services we do today to an ever larger group — not only will we provide our world-class e-learning standards support to LTG companies and their customers but as part of the Group, we’ll also have the platform to reach new global audiences.

For our Rustici Software customers, the story is simple. The very same people will be providing to you the very same services in the same way. Our ability to serve our customers in the way we always have is something we feel really strongly about.

We’re excited to have the opportunity to work with the fine folks at LTG, and to continue to serve the e-learning industry in an even bigger way than before. We’re also excited because we’re spinning off Watershed at the very same time. Watershed will continue to push forward with their exploration of learning analytics and LRSs, and has also received a significant investment from LTG as part of Watershed’s Series A funding round. Mike and I, as CEO of Watershed and CEO of Rustici Software respectively, are both excited about where the two companies are headed.

If you have any questions or need more specific information regarding the acquisition, please let us know. Any inquiries or requests for additional documentation should be sent to info@scorm.com.

Tim

 

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Just having a great product is not enough. Many people forget that exceptional customer support is one of the most important parts of an organization’s ongoing success.

Why? It’s most often the only contact a customer has with your company. Receiving the help they need (while interacting with awesome people) encourages customers to stick around. Further, it reinforces the lifetime value of your products and increases customer loyalty.

more…

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When I was younger, I would spend parts of my summer at my grandmama’s house in South Carolina. Every time she saw my brothers and me, she’d threaten to strap bricks to our heads to keep us from growing so quickly. I’ve reminisced on those moments several times over the past couple of weeks.

You see, we’re growing like wildfire over here. It seems like every time I blink, we’ve added another person. We’re quickly running out of office space, but it’s really an awesome time for us. We’ve recently added three new family members to our roster and we couldn’t be happier!

ted-jones-2

Ted Jones joined our Watershed sales team back in March. Along with his sweet Boston accent, Ted brings 15 years of e-learning software sales experience with him. Word on the street is that he was on The Price is Right and made it all the way to the Showcase Showdown. We don’t have video proof, so we’ll just have to take his word for it 😉

tim-chudy-1

Tim Chudy also joined our Watershed sales team. Tim, also known as Chudy, is a childhood friend of Andy’s and they’ll be working closely to preach the gospel known as the Tin Can API. Chudy recently broke the record held by Jim by mocking me in exactly one day. He’s just a rule breaker like that.

katie-wright-2

And last, but certainly not least, we’ve added Katie Wright. Katie is a lovely developer that’s planning on helping the guys on Dev Row make Watershed LRS even more awesome. I’ve loved Katie since our first conversation a few months back and couldn’t be happier to have another girl in the office. She’s already participated in Fancy Friday!

So there you have it. At this point, I don’t even think bricks could slow down the growth spurt we’re experiencing. We might just use them to build a new office space. And somehow, I’m totally okay with that 🙂

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We’re a family here at Rustici Software. We look out for each other, and we tease each other, just like brothers and sisters do. We even call Mike “Dad” and Tim “Mom” — but it wasn’t until our latest hire that we really were a “family affair.”
ryan donnelly

Ryan Donnelly joined us about a week ago. Does the name Donnelly ring a bell? Ryan is Joe’s younger brother! How cool is that!? …and we couldn’t be happier to have him.

Ryan will be teaming up with Joe on the support side of our business. He’ll be working directly with customers to help them troubleshoot issues and help them find which of our products work best for them.

If you’re curious about what else Ryan is in to, check out his bio.

We’re excited to have Ryan here at Rustici Software, and we can’t wait for him to start giving up brotherly secrets about Joe.

Welcome to our family, Ryan!

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